Last updated: 23/11/2025

Welcome to Noosh Noosh. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before using our site or placing an order.

Noosh Noosh (“we”, “us”, “our”) provides postpartum care products and related services. These Terms & Conditions govern your access to our website and your purchase of our products.

By using this website, you confirm you are at least 18 years old or have legal parental/guardian consent.

We aim to provide accurate descriptions and images of all products. However, slight variations in colour, texture, or packaging may occur due to manufacturing or screen display differences.

All products are for external use only unless clearly stated otherwise.
Our products do not replace medical advice. Seek guidance from a healthcare professional for any postpartum concerns.

• Prices are listed in AUD and include GST unless stated otherwise.
   
• We reserve the right to update prices at any time without notice.
   
• Payment must be completed at checkout using approved payment methods displayed on the site.
   

Orders will not be processed until payment has been successfully received.

• Shipping rates and delivery times are provided at checkout.
   
• Once an order is dispatched, delivery timelines are managed by our courier partners.
   
• Noosh Noosh is not responsible for delays caused by postal services, customs, or unforeseen circumstances.
   

Please ensure your shipping details are accurate. Incorrect address information may delay or prevent delivery.

We want you to love your purchase. However, for hygiene and safety reasons, postpartum and personal care products cannot be returned if opened or used.

You may be eligible for a return or replacement if:

• the item is faulty,
   
• the item arrives damaged,
   
• you received the wrong order.
   

To lodge a claim, contact us within 7 days of receiving your order with your order number and photos (if applicable).

Refunds are processed using the original payment method.

Our products are designed to support comfort and wellbeing during the postpartum period but are not medical products unless explicitly stated.

Information provided on this website is general in nature and should not be used as medical advice. Always consult a qualified healthcare professional for concerns regarding your recovery or health.

You agree not to:

• misuse the site,
   
• attempt to hack, disrupt, or modify content,
   
• use our content for commercial purposes without permission.
   

All content—including branding, product descriptions, images, graphics, and text—is owned by Noosh Noosh and protected under copyright law. You may not reproduce or distribute it without written consent.

Your privacy is important to us. Information collected during ordering or browsing is handled according to our Privacy Policy, which outlines:

• what data we collect,
   
• how we store it,
   
• how we use it.
   

By using our website, you consent to our data practices.

To the fullest extent permitted by Australian law, Noosh Noosh is not liable for:

• any indirect or consequential loss,
   
• delays in delivery,
   
• allergic reactions or sensitivities (always check ingredients before use),
   
• damage resulting from misuse of products.
   

Your use of our website and products is at your own risk.

We may update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of the revised terms.

These Terms & Conditions are governed by the laws of New South Wales, Australia, and any disputes will be handled in NSW courts.

If you have questions about these Terms & Conditions, please contact:

Noosh Noosh
Email: theteam@nooshnoosh.com.au
Phone: 0450 773 620
Address: Sydney NSW 2000